The rules for changing or canceling a reservation are specified in the section My orders. In this section you can cancel your reservation if allowed by the fare rules.
Please read the terms and conditions carefully before canceling your reservation, as bookings cannot be recovered after cancellation.
If you are interested in the possibility of changing the dates of stay at the hotel, we recommend you to contact our customer support. We will do our best to help you.
OneTwoTrip may charge a cancellation fee up to 5% of the reservation sum. The Hotel's decision is not a basis for OneTwoTrip to revise the cancellation policy, including the revision of the refund amount provided by the Supplier as a result of the cancellation of the relevant reservation. OneTwoTrip is not responsible for decisions made by the Hotel regarding the refund of the cost of the reservation, and in matters of cancellation of the reservation is guided solely by the rules established by the Provider.