Electronic ticket (e-ticket) is a paperless electronic document used for ticketing passengers in the commercial airline industry. Unlike a paper airline ticket, an e-ticket is a digital record in the airline reservation system.
When a customer books a flight on OneTwoTrip, we send an itinerary receipt to the customer’s email. An itinerary receipt is a confirmation of an e-ticket purchase.
Using e-tickets, passengers do not have to present their itinerary receipts at check-in. All necessary information is already in the reservation system, and only a valid ID (passport) of the passenger is required. After check-in, necessary boarding passes are issued and passengers can check their baggage and proceed through security to the gate area.
You may need to have a printed itinerary receipt handy in the following situations:
- To present it to the airport security staff entering the airport or some certain airport areas;
- During passport control or customs clearance as a proof that you have a return ticket or a connecting flight;
- If your flight was delayed or canceled, you may have the airline put a corresponding seal on your itinerary receipt for confirmation purposes;
- To confirm you booked flight in case of registration system failure when airline staff has to manually check in passengers.
That is why we urge you to have a print-out of your itinerary receipt at all times during your travel to avoid any complications.