{"id":2055,"date":"2026-01-16T16:32:06","date_gmt":"2026-01-16T13:32:06","guid":{"rendered":"https:\/\/wp-support.twiket.com\/?p=2055"},"modified":"2026-01-16T16:32:10","modified_gmt":"2026-01-16T13:32:10","slug":"zwrot-biletu","status":"publish","type":"post","link":"https:\/\/support.onetwotrip.com\/hc\/pl\/articles\/202885531-Zwrot-biletu\/","title":{"rendered":"Zwrot biletu"},"content":{"rendered":"\n<p><strong>Warunki:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wniosek o zwrot jest przyjmowany, je\u017celi do wylotu pozosta\u0142o wi\u0119cej ni\u017c 24 godziny. Anulowa\u0107 bilet mo\u017cesz r\u00f3wnie\u017c bezpo\u015brednio w linii lotniczej.<\/li>\n\n\n\n<li>Je\u017celi ju\u017c dokona\u0142e\u015b odprawy na lot, aby dokona\u0107 zwrotu, musisz j\u0105 anulowa\u0107. W tym celu skontaktuj si\u0119 z lini\u0105 lotnicz\u0105 telefonicznie, na stronie internetowej lub przez przedstawicieli na lotnisku.<\/li>\n\n\n\n<li>Je\u017celi bilet obejmuje kilka lot\u00f3w, zwrot jest dokonywany tylko za ca\u0142\u0105 niewykorzystan\u0105 tras\u0119. Zwrot jednego lub kilku odcink\u00f3w trasy jest niedost\u0119pny.\u00a0<\/li>\n\n\n\n<li>Mo\u017cliwo\u015b\u0107 zwrotu biletu jest okre\u015blana przez regu\u0142y taryfy, a ostateczna kwota do zwrotu zale\u017cy od regu\u0142 zasad taryfy w momencie przetwarzania wniosku. Przy zwrocie biletu pobierana jest op\u0142ata serwisowa OneTwoTrip.<\/li>\n\n\n\n<li>Wynagrodzenie agenta i zastosowane zni\u017cki nie podlegaj\u0105 zwrotowi.\u00a0<\/li>\n\n\n\n<li>Je\u017celi opcja zwrotu jest niedost\u0119pna, oznacza to, \u017ce nie mo\u017cna zwr\u00f3ci\u0107 biletu.<\/li>\n\n\n\n<li>Je\u017celi zwrot jest niemo\u017cliwy, otrzymasz powiadomienie o anulowaniu wniosku z podaniem przyczyny.<\/li>\n<\/ul>\n\n\n\n<p>Zwrot biletu mo\u017cna zrealizowa\u0107 w aplikacji mobilnej lub na stronie OneTwoTrip.<\/p>\n\n\n\n<p><strong>Proces zwrotu obejmuje:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Utworzenie wniosku o zwrot.<\/li>\n\n\n\n<li>Przetwarzanie wniosku (obliczenie kwoty do zwrotu).<\/li>\n\n\n\n<li>Potwierdzenie obliczenia przez u\u017cytkownika.<\/li>\n\n\n\n<li>Sporz\u0105dzanie zwrotu.<\/li>\n\n\n\n<li>Zaliczenie \u015brodk\u00f3w.<\/li>\n<\/ol>\n\n\n\n<p><strong>Jak zrealizowa\u0107 zwrot&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>1.&nbsp;<\/strong>Utworzenie wniosku o zwrot<br>W aplikacji mobilnej OneTwoTrip&nbsp;przejd\u017a do rozdzia\u0142u &#171;Zam\u00f3wienia&#187; i wybierz odpowiednie zam\u00f3wienie. Naci\u015bnij &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Utw\u00f3rz wniosek&#187; \u2192 &#171;Zwrot biletu&#187;. Wska\u017c pasa\u017cer\u00f3w i loty, a nast\u0119pnie wybierz &#171;Dobrowolny zwrot&#187;.<\/p>\n\n\n\n<p>Na stronie OneTwoTrip&nbsp;w sekcji &#171;Moje zam\u00f3wienie&#187; wybierz opcj\u0119 &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Zwrot biletu&#187;. Wska\u017c pasa\u017cer\u00f3w i loty, a nast\u0119pnie wybierz &#171;Dobrowolny zwrot&#187;.<\/p>\n\n\n\n<p>Nast\u0119pnie b\u0119d\u0105 dost\u0119pne dwie opcje:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#171;Chc\u0119 dowiedzie\u0107 si\u0119 o kwocie do zwrotu&#187;\u00a0\u2013 wybierz t\u0119 opcj\u0119, je\u017celi nie jeste\u015b pewien, czy chcesz zrezygnowa\u0107 z biletu. W tym przypadku zostanie utworzony wniosek bez anulowania rezerwacji, a tw\u00f3j bilet pozostanie aktywny.<\/li>\n\n\n\n<li>&#171;Chc\u0119 zwr\u00f3ci\u0107 bilet, na pewno nie polec\u0119&#187;\u00a0\u2013 wybierz t\u0119 opcj\u0119, je\u017celi jeste\u015b pewien, \u017ce nie polecisz. Przy utworzeniu wniosku tw\u00f3j bilet zostanie automatycznie anulowany i nie b\u0119dzie mo\u017cna skorzysta\u0107 z niego, nawet je\u017celi nie ma kwoty do zwrotu lub wniosek zostanie anulowany.<\/li>\n<\/ul>\n\n\n\n<p>Aby potwierdzi\u0107 z\u0142o\u017cenie wniosku, wprowad\u017a kod, kt\u00f3ry otrzymasz SMS-em i e-mailem.&nbsp;<\/p>\n\n\n\n<p>Je\u017celi utworzy\u0142e\u015b wniosek o obliczenie kwoty do zwrotu i potem zdecydowa\u0142e\u015b si\u0119 nie lecie\u0107, anuluj go i utw\u00f3rz nowy, wybieraj\u0105c inn\u0105 opcj\u0119 zwrotu.<\/p>\n\n\n\n<p><strong>2.&nbsp;<\/strong>Przetwarzanie wniosku<br>Obliczenie kwoty do zwrotu zajmie pewien czasu. Gdy ono b\u0119dzie gotowe, otrzymasz powiadomienia na telefon i e-mail podane w zam\u00f3wieniu.<\/p>\n\n\n\n<p><strong>3.&nbsp;<\/strong>Potwierdzenie kalkulacji<br>We wniosku pojawi si\u0119 informacja o czasie na potwierdzenie, kwocie do zwrotu i wysoko\u015bci op\u0142aty. Je\u017celi p\u0142atno\u015b\u0107 by\u0142a w OneTwoTrip, naci\u015bnij przycisk &#171;Potwierd\u017a&#187;, je\u017celi bezpo\u015brednio w linii lotniczej \u2013 &#171;Zap\u0142a\u0107&#187; (aby zap\u0142aci\u0107 op\u0142at\u0119 serwisow\u0105 za zwrot biletu).<\/p>\n\n\n\n<p><strong>4.&nbsp;<\/strong>Sporz\u0105dzenie zwrotu<br>Po potwierdzeniu kalkulacji\/op\u0142aty serwisowej potrzebny jest czas na realizacj\u0119 zwrotu. Otrzymasz powiadomienia, gdy wszystko b\u0119dzie gotowe.<\/p>\n\n\n\n<p><strong>5.&nbsp;<\/strong>Zaliczenie \u015brodk\u00f3w<br>Pieni\u0105dze zostan\u0105 przelane na kart\u0119, z kt\u00f3rej op\u0142acono bilet, w terminie od 3 do 30 dni.<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Warunki: Zwrot biletu mo\u017cna zrealizowa\u0107 w aplikacji mobilnej lub na stronie OneTwoTrip. Proces zwrotu obejmuje: Jak zrealizowa\u0107 zwrot&nbsp; 1.&nbsp;Utworzenie wniosku o zwrotW aplikacji mobilnej OneTwoTrip&nbsp;przejd\u017a do rozdzia\u0142u &#171;Zam\u00f3wienia&#187; i wybierz odpowiednie zam\u00f3wienie. Naci\u015bnij &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Utw\u00f3rz wniosek&#187; \u2192 &#171;Zwrot biletu&#187;. Wska\u017c pasa\u017cer\u00f3w i loty, a nast\u0119pnie wybierz &#171;Dobrowolny zwrot&#187;. Na stronie OneTwoTrip&nbsp;w [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[540,707],"tags":[],"class_list":["post-2055","post","type-post","status-publish","format-standard","hentry","category-loty","category-wymiana-zwrot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zwrot biletu - support<\/title>\n<meta name=\"description\" content=\"Zwrot biletu - \u043f\u043e\u043b\u0435\u0437\u043d\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 Loty, Wymiana \/ Zwrot. \u041e\u0444\u0438\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0439 \u0446\u0435\u043d\u0442\u0440 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 OneTwoTrip \u2014 \u043f\u043e\u043c\u043e\u0449\u044c \u043f\u043e \u0431\u0438\u043b\u0435\u0442\u0430\u043c, \u0431\u0440\u043e\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f\u043c \u0438 \u0434\u0440\u0443\u0433\u0438\u043c \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c \u043e \u043f\u0443\u0442\u0435\u0448\u0435\u0441\u0442\u0432\u0438\u044f\u0445.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.onetwotrip.com\/hc\/pl\/articles\/202885531-Zwrot-biletu\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zwrot biletu - 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