{"id":2081,"date":"2026-01-16T16:39:38","date_gmt":"2026-01-16T13:39:38","guid":{"rendered":"https:\/\/wp-support.twiket.com\/?p=2081"},"modified":"2026-01-16T16:39:41","modified_gmt":"2026-01-16T13:39:41","slug":"wymiana-biletu","status":"publish","type":"post","link":"https:\/\/support.onetwotrip.com\/hc\/pl\/articles\/202885591-Wymiana-biletu\/","title":{"rendered":"Wymiana biletu"},"content":{"rendered":"\n<p><strong>Warunki<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Realizacja wymiany jest dost\u0119pna na stronie i w aplikacji OneTwoTrip. Mo\u017cesz r\u00f3wnie\u017c skontaktowa\u0107 si\u0119 bezpo\u015brednio z lini\u0105 lotnicz\u0105. Wniosek o wymian\u0119 biletu jest przyjmowany, je\u017celi do wylotu pozosta\u0142o wi\u0119cej ni\u017c 24 godziny. Zwr\u00f3\u0107 uwag\u0119, \u017ce utworzenie wniosku nie jest rezygnacj\u0105 z lotu.<\/li>\n\n\n\n<li>Je\u017celi ju\u017c jeste\u015b po odprawie na lot, aby zrealizowa\u0107 wymian\u0119, musisz j\u0105 anulowa\u0107. W tym celu skontaktuj si\u0119 z lini\u0105 lotnicz\u0105 telefonicznie, na stronie internetowej lub przez przedstawicieli na lotnisku.<\/li>\n\n\n\n<li>Mo\u017cliwo\u015b\u0107 wymiany biletu jest okre\u015blana przez regu\u0142y taryfy. Koszt wymiany zale\u017cy od regu\u0142 taryfy w momencie przetwarzania wniosku i kosztu bilet\u00f3w na wybran\u0105 dat\u0119 \u2013 w niekt\u00f3rych przypadkach mo\u017ce nawet przekroczy\u0107 koszt nowego biletu.<\/li>\n\n\n\n<li>Przy wymianie biletu pobierana jest op\u0142ata serwisowa OneTwoTrip.\u00a0<\/li>\n\n\n\n<li>Przy wymianie biletu nie przewiduje si\u0119 zmiany linii lotniczej. Dost\u0119pno\u015b\u0107 miejsc i koszt lotu mog\u0105 si\u0119 zmienia\u0107 przed zako\u0144czeniem wszystkich etap\u00f3w realizacji.<\/li>\n\n\n\n<li>Je\u017celi opcja wymiany biletu nie jest dost\u0119pna w twoim zam\u00f3wieniu, skontaktuj si\u0119 z naszym dzia\u0142em wsparcia, sprawdzimy, czy wymiana jest mo\u017cliwa.<\/li>\n\n\n\n<li>Je\u017celi wymiana nie jest mo\u017cliwa i Twoje zg\u0142oszenie zosta\u0142o anulowane, otrzymasz powiadomienia z podaniem przyczyny.\u00a0<\/li>\n\n\n\n<li>Je\u017celi linia lotnicza odwo\u0142a\u0142a Twoje loty lub zmieni\u0142a czas wylotu, otrzymasz e-mail z alternatywn\u0105 opcj\u0105. Potwierd\u017a j\u0105, je\u017celi Ci odpowiada, lub popro\u015b o inn\u0105 \u2013 w tym celu skontaktuj si\u0119 z lini\u0105 lotnicz\u0105 lub nasz\u0105 obs\u0142ug\u0105 klienta. Wi\u0119cej informacji w artykule\u00a0<a href=\"https:\/\/support.onetwotrip.com\/hc\/pl\/articles\/202811212-Linia-lotnicza-przenios%C5%82a-lub-odwo%C5%82a%C5%82a-tw%C3%B3j-lot\">Linia lotnicza op\u00f3\u017ani\u0142a lub odwo\u0142a\u0142a Tw\u00f3j lot<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Jak utworzy\u0107 zg\u0142oszenie wymiany<\/strong><\/p>\n\n\n\n<p>Proces wymiany biletu obejmuje:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Utworzenie zg\u0142oszenia wymiany.<\/li>\n\n\n\n<li>Przetwarzanie wniosku (obliczenie kosztu wymiany).<\/li>\n\n\n\n<li>Potwierdzenie obliczenia przez u\u017cytkownika.<\/li>\n\n\n\n<li>Przeprowadzenie wymiany.<\/li>\n\n\n\n<li>Otrzymanie nowego biletu.<\/li>\n<\/ol>\n\n\n\n<p><strong>1.&nbsp;<\/strong>Utworzenie zg\u0142oszenia wymiany<\/p>\n\n\n\n<p>W aplikacji mobilnej OneTwoTrip&nbsp;przejd\u017a do rozdzia\u0142u &#171;Zam\u00f3wienia&#187; i wybierz odpowiednie zam\u00f3wienie. Naci\u015bnij &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Utw\u00f3rz zg\u0142oszenie&#187; \u2192 &#171;Wymiana biletu&#187;.&nbsp;<\/p>\n\n\n\n<p>Na stronie OneTwoTrip&nbsp;w sekcji &#171;Moje zam\u00f3wienie&#187; wybierz opcj\u0119 &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Wymiana biletu&#187;.<\/p>\n\n\n\n<p>Nast\u0119pnie wska\u017c pasa\u017cer\u00f3w i loty, wybierz now\u0105 dat\u0119 wylotu, klas\u0119 obs\u0142ugi i odpowiedni lot.<br>Wprowad\u017a kod, kt\u00f3ry otrzymasz na e-mail i telefon.<\/p>\n\n\n\n<p><strong><em>Co zrobi\u0107, je\u017celi nie ma odpowiedniego lotu?<\/em><\/strong><br>Skontaktuj si\u0119 z nasz\u0105 obs\u0142ug\u0105 klienta, podaj numer zam\u00f3wienia, tras\u0119, potrzebne daty i konkretny lot. Sprawdzimy, czy taka wymiana jest mo\u017cliwa.<\/p>\n\n\n\n<p><strong>2.&nbsp;<\/strong>Przetwarzanie wniosku<br>Obliczenie kosztu wymiany zajmie troch\u0119 czasu. Gdy ono b\u0119dzie gotowe, otrzymasz powiadomienia na telefon i e-mail podane w zam\u00f3wieniu.<\/p>\n\n\n\n<p><strong>3.&nbsp;<\/strong>Potwierdzenie kalkulacji<br>W zg\u0142oszeniu pojawi si\u0119 informacja o czasie na potwierdzenie, koszt wymiany i wysoko\u015b\u0107 op\u0142aty \u2013 aby j\u0105 op\u0142aci\u0107, naci\u015bnij przycisk &#171;Zap\u0142a\u0107&#187;.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mo\u017cesz anulowa\u0107 zg\u0142oszenie wymiany, je\u017celi kwota dop\u0142aty Ci\u0119 nie zadowala. W takim przypadku Tw\u00f3j bilet pozostanie bez zmian.<\/li>\n\n\n\n<li>Je\u017celi nie zd\u0105\u017cy\u0142e\u015b potwierdzi\u0107 zg\u0142oszenia w wyznaczonym czasie, utw\u00f3rz nowe. Wymiana zostanie obliczona zgodnie z zasadami taryfy w momencie przetwarzania nowego zg\u0142oszenia.<\/li>\n\n\n\n<li>Wymian\u0119 mo\u017cna op\u0142aci\u0107 kart\u0105 bankow\u0105, niekoniecznie t\u0105, kt\u00f3r\u0105 op\u0142acono zam\u00f3wienie.<\/li>\n<\/ul>\n\n\n\n<p><strong>4.&nbsp;<\/strong>Przeprowadzenie wymiany<br>Po op\u0142aceniu op\u0142aty serwisowej przetworzenie wymiany zajmie troch\u0119 czasu. Otrzymasz powiadomienia, gdy wszystko b\u0119dzie gotowe.<\/p>\n\n\n\n<p><strong>5.&nbsp;<\/strong>Otrzymanie nowego biletu<br>Nowy bilet przyjdzie na e-mail podany przy sk\u0142adaniu zam\u00f3wienia. Szczeg\u00f3\u0142y lotu i pobranie aktualnych dokument\u00f3w mo\u017cesz sprawdzi\u0107 w swoim zam\u00f3wieniu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Warunki Jak utworzy\u0107 zg\u0142oszenie wymiany Proces wymiany biletu obejmuje: 1.&nbsp;Utworzenie zg\u0142oszenia wymiany W aplikacji mobilnej OneTwoTrip&nbsp;przejd\u017a do rozdzia\u0142u &#171;Zam\u00f3wienia&#187; i wybierz odpowiednie zam\u00f3wienie. Naci\u015bnij &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Utw\u00f3rz zg\u0142oszenie&#187; \u2192 &#171;Wymiana biletu&#187;.&nbsp; Na stronie OneTwoTrip&nbsp;w sekcji &#171;Moje zam\u00f3wienie&#187; wybierz opcj\u0119 &#171;Wymiana i zwrot biletu&#187; \u2192 &#171;Wymiana biletu&#187;. Nast\u0119pnie wska\u017c pasa\u017cer\u00f3w i loty, wybierz [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[540,707],"tags":[],"class_list":["post-2081","post","type-post","status-publish","format-standard","hentry","category-loty","category-wymiana-zwrot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wymiana biletu - support<\/title>\n<meta name=\"description\" content=\"Wymiana biletu - \u043f\u043e\u043b\u0435\u0437\u043d\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 Loty, Wymiana \/ Zwrot. \u041e\u0444\u0438\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0439 \u0446\u0435\u043d\u0442\u0440 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 OneTwoTrip \u2014 \u043f\u043e\u043c\u043e\u0449\u044c \u043f\u043e \u0431\u0438\u043b\u0435\u0442\u0430\u043c, \u0431\u0440\u043e\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f\u043c \u0438 \u0434\u0440\u0443\u0433\u0438\u043c \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c \u043e \u043f\u0443\u0442\u0435\u0448\u0435\u0441\u0442\u0432\u0438\u044f\u0445.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.onetwotrip.com\/hc\/pl\/articles\/202885591-Wymiana-biletu\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wymiana biletu - 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