{"id":2773,"date":"2026-01-20T19:07:59","date_gmt":"2026-01-20T16:07:59","guid":{"rendered":"https:\/\/wp-support.twiket.com\/?p=2773"},"modified":"2026-01-20T19:08:03","modified_gmt":"2026-01-20T16:08:03","slug":"the-hotel-room-does-not-match-the-description-2","status":"publish","type":"post","link":"https:\/\/support.onetwotrip.com\/hc\/en-us\/articles\/9393598320412-The-hotel-room-does-not-match-the-description\/","title":{"rendered":"The hotel room does not match the description"},"content":{"rendered":"\n<p>If you were given a room of a different category, or if it was not clean or had broken furniture, please contact the reception and request changing the room. If the room was not changed, please contact our customer support. Indicate the room category that you were given, describe in detail what exactly was wrong, and attach a photo as evidence. This will help solve the problem.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you were given a room of a different category, or if it was not clean or had broken furniture, please contact the reception and request changing the room. If the room was not changed, please contact our customer support. 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