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  1. Help Center OneTwoTrip
  2. Hotels

Hotels

Questions at Check-in

  • Denied Check-in
  • The hotel room does not match the description
  • How do I check into a hotel when the reception is closed?

Booking a Hotel

  • How to book a hotel
  • Using Promo Codes to Book Hotels
  • How do I know if my booking is confirmed?
  • What is included in the price?
  • Are hotel extra services included in the price of the booking?
  • Does the hotel require a deposit or prepayment?
See all 9 articles

Payment

  • Can I make a reservation without a credit card?
  • I enter details of my credit card. When will my card be charged?

Change and Cancellation

  • How to change or cancel a reservation
  • How to change the guest's first and last name in a booking
  • How to add a guest to a booking

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