Sometimes when a customer makes a payment, it is necessary to verify that this customer is a legitimate holder of the card. For this purpose, we block a small amount on your card (e.g. $1) and send you a message with a 4-digit confirmation code. If you are a legitimate cardholder, you will be able to confirm your card by entering this code on OneTwoTrip.com.
What happens if I enter an incorrect confirmation code?
If you enter the confirmation code incorrectly three times in a row, you will not be able to make a payment with this card — it will be blocked on our website for as long as one month. In such a case, you will have to use some other card to pay for your booking.
I pay with my own card. Why do I have to confirm that?
Such verification is conducted to secure online payments. So we ask for your kind understanding towards these requirements. We have tried to simplify the verification process as much as possible – all you need to do is to simply enter the confirmation code without providing any ID and a photo of your credit card.
How do I get my confirmation code?
Please find your confirmation code:
- In an SMS from your bank.
- In a card statement in your Internet-banking.
- By contacting your bank’s customer support at the number on the back of your card.