Flights

Before Departure

Checking in for Your Flight
Accompanying Passengers with Special Needs
Where to check your booking and download your ticket
Travelling with Pets
E-ticket and PNR Number

Booking a Flight

Booking Flights for Unaccompanied Minors
Travel Classes
Airfares
Frequent Flyer Miles and Points
Making Changes to Unpaid Bookings
Booking status: “Processing”
Multi-Stop Flights
Tickets for Children
Filling in passenger data
How to Book a Flight

Flight Purchase

Accounting Documents for Business Trip
Booking Flights for Someone Else
Booking Confirmation
Possible Reasons Your Card Was Declined
Payment Card Verification
Payment Options

Flight Change, Cancelation and Refund

Involuntary refunds due to visa denial, illness or death of a passenger
Changing Passport Details
Partial Change or Stopover
Name Changes on Airline Tickets
Refund Deadlines
The airline has delayed or cancelled your flight
Flight Changes
Ticket Refund
Free Ticket Cancellation
Fare Rules and Flight Change/Refund Fees

Baggage

Checking in baggage for connecting flights
Carry-On Baggage
Damaged Baggage
Lost Baggage
Sports Equipment and Oversized Baggage
Baggage Allowance and Excess Baggage

Additional Services

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All-Inclusive Package
Online Check-in
Notifications
Seat Selection