In some cases, we need to make sure you're a legitimate holder of the card you use to make the payment. For this purpose, we block a small amount on your card (e.g. €1) and send you a message with a 4-digit confirmation code. If you are a legitimate cardholder, you will be able to confirm your card by entering this code on OneTwoTrip.com.
What happens if I enter an incorrect confirmation code?
If you enter the confirmation code incorrectly three times in a row, you will not be able to make the payment with this card — it will be blocked on our website for as long as one month. In this case, you will have to use some other card to pay for your booking.
I pay with my own card. Why do I have to confirm that?
Such verification is conducted to secure online payments. We appreciate your understanding in this matter. We have tried to simplify the verification process as much as possible – all you need to do is simply enter the confirmation code without providing any ID and photo of your credit card.
How do I get my confirmation code?
Please find your confirmation code:
- In an text message from your bank.
- In a card account statement in your Internet-banking.
- By contacting your bank's customer support at the number on the back of your card.