Flights

Before Departure

• Checking in for Your Flight
• E-ticket and PNR Number
• Traveling with Pets
• Accompanying Passengers with Special Needs
• Where to check your booking and download your ticket

Booking a Flight

• How to Book a Flight
• Filling in passenger data
• Tickets for Children
• Travel Classes
• Booking status: "Processing"
• Making Changes to Unpaid Bookings

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Flight Purchase

• Payment Options
• Payment Card Verification
• Possible Reasons Your Card Was Declined
• Booking Confirmation
• Booking Flights for Someone Else
• Accounting Documents for Business Trip

Flight Change, Cancelation and Refund

• Fare Rules and Flight Change/Refund Fees
• Free Ticket Cancellation
• Ticket Refund
• Flight Changes
• The airline has delayed or cancelled your flight
• Refund Deadlines

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Baggage

• Baggage Allowance and Excess Baggage
• Sports Equipment and Oversized Baggage
• Lost Baggage
• Damaged Baggage
• Carry-On Baggage
• Checking in baggage for connecting flights

Additional Services

• Notifications
• All-Inclusive Package
• Seat Selection
• Online Check-in